Effective Date: 09/27/2024
This Privacy Policy is incorporated into and subject to the Terms of Use. All capitalized terms for which definitions have not been provided in this Privacy Policy shall have the meaning ascribed to them in the Terms of Use.
The Privacy Policy has been made in compliance with the applicable laws, regulations, and guidelines provided by applicable regulatory authorities, including but not limited to Ministry of Finance and Taxation of Egypt.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. This policy describes how we collect, store, secure, and use your information, including your personal information. If you do not agree to this Privacy Policy, you may not avail of our Services.
Changes to This Privacy Policy:
This Privacy Policy is subject to change at any time without notice. You ("you," "user," or "customer") are responsible for regularly reviewing this Privacy Policy to stay informed about any changes.
About Our Company (Lender Information)
DRIVE FINANCE AND NON BANKING FINANCIAL SERVICES SAE, a small and micro financial company legally registered in Egypt, has been approved by the finance and tax department, registration number 495665912, mainly for Egyptian citizens to provide loan services.
Address: 7 Exhibition Area, Ring Road, 3rd Settlement Cairo, EG
Email: expert@drivefinance.club
Website: https://www.drivefinance.club
Privacy policy: https://www.drivefinance.club/drive_policy.html
We are committed to providing you with convenient, secure, and reliable financial solutions while ensuring that all our operations adhere to the highest standards of regulatory compliance and ethical conduct.
Information we collect
DRIVE FINANCE respects the privacy of our Users and strive to embed privacy in all of our processes in compliance with the Applicable Laws. DRIVE FINANCE recognize the importance of protecting your personal information as well as the importance of transparency in the way that we collect, use, store, transfer/disclose, and dispose information derived from your use of our products, services, online portals, and mobile applications.
The information we collect is divided into two categories. One is the information voluntarily submitted by customers, which mainly comes from various types of information voluntarily declared by customers when creating accounts. Such information of the User may include personal details (like id number, name, address, date of birth, your photograph etc.), contact details (like residential address, email address, telephone/ mobile number etc.), business detail (like employment type, business type, industry, employer detail etc), credit and financial information (like bank name, account number, credit history etc) and device information (like location, messages, log information, search queries, IP address, IMEI number, IDFA,crashes, date and time, browser web storage, application data caches, cookies and similar technologies) of, or belonging to, such Users (collectively and individually referred as, “Customer Data”).
The rest is information obtained after the application is authorized by the customer. The information we collect, the purposes for which we collect it and how we use it are described as below:
Personal Information
Purpose:
- We collect personal information such as your name, email address, gender, birth date, education level, family status, and work status to create and manage your account, provide customer support, and send you important updates and notifications related to our services.
How We Use It:
- Your personal information is used solely to provide you with our loan services, generate your credit report, and enhance your overall experience.
SMS
Purpose:
- We may request access to your historical SMS messages to evaluate and determine your credit limit. This is also used for authentication to verify your identity and prevent unauthorized access and use of the service.
How We Use It:
- The data is transmitted to our domestic server (www.drivefinance.club) through encryption and is used only for the services provided by the application.
How to Disable:
- You can revoke this permission in your device's settings when not using the app. However, you will need to re-authorize it if you wish to continue using the app.
Camera
Purpose:
- We may ask for access to your device's camera to enable features that require image capture, such as taking profile photos for quick profile submission or verification.
How We Use It:
- Your camera is used solely for the specific feature requested and is not used for any other purpose.
How to Disable:
- You can disable camera access in your device's settings or by not using features that require camera access.
Phone Device
Purpose:
- We may request access to basic information about your phone, such as your phone number and device model, to improve the functionality of our services and provide device-specific optimizations.
How We Use It:
- This information is used to ensure compatibility with our services and to enhance the overall user experience.
How to Disable:
- You can disable access to your phone device information in your device's settings or by not using features that require this information.
Location
Purpose:
- We may request access to your location to provide location-based services, such as determining whether you are a legitimate user based on your location.
How We Use It:
- Your location is used solely for providing location-based services and is not shared with third parties unless necessary for the provision of these services.
How to Disable:
- You can disable location access in your device's settings or by not using features that require location access.
Installed Apps
Purpose:
- We may request access to a list of apps installed on your device to provide you with recommendations or integrations with other services you may be using.
How We Use It:
- This information is used to provide a more personalized experience and to suggest relevant services and integrations.
How to Disable:
- You can disable access to your installed apps list in your device's settings or by not using features that require this information.
Purpose of Collecting Information
We collect information for the following purposes, but not limited to:
- Transaction Processing: To process your transactions efficiently.
- Identity Verification: To verify your actual identity and ensure the security of your account.
- Loan Eligibility: To determine if you are eligible for a loan.
- Loan Disbursement and Repayment: To disburse loans and collect repayments for the services provided.
- Account Credibility: To build credibility in your account.
- Compliance: To comply with applicable rules, regulations, and laws.
- Fraud Prevention: To detect and prevent fraud.
- Loan Application Evaluation: To rate your loan application history and confirm your job data.
- Feature Development: To develop new app features that meet client needs.
- Notifications and Offers: To keep you informed about our latest services, notifications, and offers.
Use of Personal Information
The purposes for which we use personal information include:
- Service Provision: To provide services in accordance with the terms, conditions, and/or agreements of use, and to implement other services (if any).
- Request Evaluation: To evaluate your request and verify the criteria required to process your request.
- Convenience and Information: To provide service-related conveniences, facilities, and/or information you may require on our mobile applications.
- Personalized Advertising: To provide the most relevant advertising and/or offers based on your profile and needs.
- Legal Compliance: In accordance with the relevant legal provisions of this agreement, DRIVE FINANCE will not provide, sell, rent, share, or trade user personal information to any third party.
- Agreement to Use: You agree that we may use your personal information in accordance with this Privacy Policy.
Storage and Security of Customer Data
The customer data provided to DRIVE FINANCE is stored in a secure database under our control. We have taken reasonable and appropriate steps to protect the information you share with us, including, but not limited to:
- Physical Security Controls: Implementing physical security measures to protect our data centers and equipment.
- Technical Security Controls: Using encryption and other technical measures to prevent unauthorized access, use, or disclosure of personally identifiable information.
- Access Controls: Limiting access to your personal information to only those employees, agents, and third parties who have a legitimate need to know and are bound by confidentiality obligations.
We are committed to maintaining the security and privacy of your personal information and continuously review and update our security measures to ensure the highest level of protection.
Further, DRIVE FINANCE shall not retain the information longer than the reasonable period necessary for us to deliver our services or required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force.
Use of Cookies
Agreement to Use Cookies:
You agree that DRIVE FINANCE uses cookies to enable users to log in and use our services or features that rely on cookies. We use cookies to provide more personalized services, including promotional services.
User Rights:
Users have the right to choose whether to accept or refuse cookies. You can refuse to accept cookies by modifying your browser settings. However, if you choose not to accept cookies, you may not be able to log in or use certain features of the DRIVE FINANCE application that rely on cookies.
Information Obtained Through Cookies:
Relevant information obtained through cookies set by DRIVE FINANCE will be subject to these Terms of Use and this Privacy Policy.
Promise: Compliance Guarantee
We hereby represent and warrant to you that we are committed to ensuring compliance with all applicable laws and regulations regarding personal data protection. We take the necessary measures to protect your personal information and ensure that it is handled in accordance with the highest standards of security and confidentiality.
Changes to Privacy Policy
Notification of Changes:
Our privacy policy may change from time to time. We will notify users of each change by posting the updated Privacy Policy on our website and/or mobile application. Users who continue to access this application and/or use our services after the changes are deemed to have agreed to the updated Privacy Policy.
Continued Use:
By continuing to use our services after any changes to the Privacy Policy, you are agreeing to the new terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.